Frequently Asked Questions

What does it cost?
Our site is 100% FREE, we do not charge to use the site, or to make any purchases. All purchases are made securely on the respective vendors website. We simply aggregate the ticketing options, provide you with a comparison of all available tickets so you can find the ideal ticket.

How do you offer the best ticketing options?
Traditionally you would have to go to each vendors website, and conduct a search to see your options. You would then have to take all of your results, and manually compare them to see who is offering the best ticket. Using Ticketflow you are able to do one easy search and your comparison shopping is done for you. This saves you time, and ensures that you find the best ticket since we simultaneously conduct searches on all of the top ticketing sites as well as many of the smaller ones too to keep your search for the perfect ticket as easy as possible !

Is my information safe?
We do not store your sensitive information. Any information such as your email address that may be collected is kept completely confident, and will never be sold to anyone.

How do the transactions take place?
All transactions take place on our trusted vendors websites. We only include the top vendors in our search results such as Stubhub, and Ticketmaster amongst others. All vendors use the latest in encryption to ensure maximum security during the transaction process. Should you have any issues relating to your order please contact the appropriate vendor to assist you.

Can I sell my tickets directly on your site?
We do not currently offer that option, however it is something that we will be offering in the near future.

Who do I contact if I have any more questions?
We would be happy to hear from you, if you have any additional questions you can reach us at support at ticketflow.com

Can I have my site added to our results?
We are always looking to add additional sources to our aggregated results so our users have the largest selection possible. Please contact us, and we would be happy to discuss the possibility.